We ship worldwide
All orders shipped outside Singapore are tax free.
Free shipping within the Singapore for orders over $50.
Postage charges are calculated according to the delivery destination and the weight of the goods.
To find out the postage charge for any order (1 or more items) just put it into your basket using the “Add to Cart” link next to the item, then select and confirm the “Country from the drop-down list. Finally, click on the “View Cart” link (the cart icon on top right) to display the list of items selected into your basket so far, together with the total delivery charge to the selected destination. Items can be added and removed from the basket at any time without obligation to buy. Information is not sent to us until you proceed to checkout.
(Note that if you are buying many small items, depending on their weight and value the delivery charge for several items might not be any more than the delivery charge for a single item.)
Most orders for delivery within the Singapore are despatched by SingPost Registered Mail, posted within 3 working days.
Most orders for delivery to destinations outside the Singapore are despatched by SingPost Registered AirMail (signed for service) or a similar service if this is not available for deliveries to the destination country. In some cases we use a courier instead of a SingPost Mail service. This may be to improve efficiency, for higher insurance cover, or for faster delivery. Your delivery schedule will not be adversely affected.
Despatch & Delivery Schedule
Whenever possible goods are despatched within 2-3 working days. If, for any reason, an order cannot be despatched within 5 working days, we will contact you as soon as possible. Unless otherwise arranged by email, please allow up to 3-5 days for delivery within the Singapore and up to 60 days for delivery to destinations outside the Singapore.
Arrival of your Order
We cannot usually accommodate requests to leave deliveries outside, in out-buildings, or with neighbours, etc.. This is because most orders must be signed-for on arrival. Postal workers in the Singapore leave a card if there is no reply when an attempt is made to deliver your order.
Please check your order when you receive it. Goods are packed carefully and securely but if anything is damaged, missing, or not as expected please contact us as soon as possible, and in any case within 7 days after receipt of your package.