FAQ

What is the minimum purchase quantity for resale?

According to the each specific need Helen Kelly can provide personalized offers for corporate gifts and for resellers. Please send your request to us.

How are Helen Kelly product customized?

All products can be customized by printing and engraving names, initials or stamp in a short time thanks to use of the most modern machineries available on the market.
In particular we can create unique pieces using laser that allows any kind of engraving and print on different formats and materials such as crystal, glass, metals and pens.
If you are interested in receiving an offer on customized gifts please drop us an message.

What kind of pen refills are used in Helen Kelly pens?

All Helen Kelly pens use original Helen Kelly pen refills that stand out for their highest quality, and that are designed according to the universal and standard measures refill systems that can also be found in the best shops of pens and writing instruments.

How to open a Helen Kelly Shop?

Helen Kelly’s distribution model is the mono brand retail proposition consisting in opening new mono brand stores in the most important international cities, in order to offer to all customers all over the world direct knowledge and service.
If you are interested in opening a Helen Kelly store, for further information send a request to us.

Can I ship a Helen Kelly gift to any national/international addresses?

You may purchase online and ship them directly to your own address or you can send a Helen Kelly gift to any other different address.

Can I place an online order?

Online buyers can check product availability directly on the web at the moment of the purchase request.

How and where are Helen Kelly products manufactured?

All Helen Kelly collections are designed, developed and exclusively distributed worldwide under the Helen Kelly trademark. All product ranges sold in our mono brand stores do not include any other different brand but Helen Kelly’s.
Helen Kelly products are designed and developed in United Kingdom and then manufactured in artisan workshops and industries in China and Taiwan.
All our production is controlled and guaranteed by Helen Kelly in the respect of employees and working environment.